.victor-chat{position:fixed;right:22px;bottom:20px;z-index:90;font-family:"DM Sans",sans-serif;color:#17273b}
.victor-panel{display:flex;width:min(378px,calc(100vw - 32px));height:min(560px,calc(100dvh - 36px));min-height:420px;flex-direction:column;overflow:hidden;padding:0;border:1px solid #f0d4d9;border-radius:19px;background:#fff;box-shadow:0 22px 70px #3b17202b,0 4px 16px #58152712;animation:victor-panel-in .3s cubic-bezier(.2,.7,.2,1) both}
.victor-header{display:flex;min-height:75px;align-items:center;gap:11px;padding:13px 14px;background:linear-gradient(110deg,#fff7f8,#fff);border-bottom:1px solid #f1e4e6}
.victor-avatar,.victor-launcher-icon{display:grid;flex:none;place-items:center;overflow:hidden;border:2px solid #d4f1df;border-radius:50%;background:#e8f7ed;box-shadow:0 4px 13px #178f5830}
.victor-avatar{width:44px;height:44px}
.victor-avatar img,.victor-launcher-icon img{display:block;width:100%;height:100%;object-fit:cover}
.victor-heading{display:grid;gap:3px;min-width:0}.victor-heading strong{font:800 15px Manrope,sans-serif;color:#1b2b40}.victor-heading small{color:#7a8796;font-size:10px;white-space:nowrap}
.victor-heading{margin-right:auto}
.victor-sound{display:grid;width:31px;height:31px;flex:none;place-items:center;border:1px solid #dfe9e2;border-radius:9px;background:#fff;color:#758395;cursor:pointer;transition:background .18s,border-color .18s,color .18s,transform .18s}.victor-sound:hover{transform:translateY(-1px);border-color:#9bd0ad;background:#f1faf4;color:#16884f}.victor-sound.is-active{border-color:#b9e2c6;background:#eaf8ef;color:#16884f}.victor-sound svg{width:17px;height:17px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
.victor-close{width:31px;height:31px;border:0;border-radius:9px;background:#fff0f2;color:#a9162d;font:600 21px/1 "DM Sans",sans-serif;cursor:pointer;transition:background .18s,transform .18s}.victor-close:hover{transform:rotate(90deg);background:#ffe0e5}
.victor-messages{display:flex;flex:1;min-height:0;flex-direction:column;gap:10px;overflow:auto;padding:16px 14px 10px;scroll-behavior:smooth;scrollbar-width:none;-ms-overflow-style:none}
.victor-quick-actions{display:flex;flex:none;flex-wrap:wrap;gap:6px;padding:3px 12px 9px}.victor-quick-actions button{padding:7px 9px;border:1px solid #efd2d8;border-radius:999px;background:#fff7f8;color:#a91630;font:600 10px "DM Sans",sans-serif;cursor:pointer}.victor-quick-actions button:hover{background:#ffe8ed}.victor-quick-actions button:disabled{opacity:.5;cursor:wait}
.victor-whatsapp{display:grid;flex:none;gap:2px;margin:0 12px 10px;padding:10px 13px;border:1px solid #bee4ce;border-radius:12px;background:#eaf8ef;color:#116b3d;text-align:center;text-decoration:none}.victor-whatsapp span{font-size:12px;font-weight:800}.victor-whatsapp b{margin-left:5px}.victor-whatsapp small{font-size:10px;color:#467759}.victor-whatsapp:hover{background:#dbf3e4;border-color:#8ccba6}.victor-whatsapp:focus-visible,.victor-quick-actions button:focus-visible{outline:3px solid #178f58;outline-offset:2px}.victor-chat-note{flex:none;margin:8px 12px 10px;color:#7a8796;font-size:9px;line-height:1.4;text-align:center}
.victor-messages::-webkit-scrollbar{display:none}
.victor-message{max-width:88%;padding:11px 13px;border-radius:14px;font-size:12px;line-height:1.6;overflow-wrap:anywhere;white-space:pre-wrap;animation:victor-message-in .2s ease both}
.victor-message-assistant{align-self:flex-start;border:1px solid #f0e7e8;border-bottom-left-radius:5px;background:#faf8f8;color:#435166}
.victor-message-assistant a{color:#c8122e;font-weight:700;text-decoration:underline;text-underline-offset:2px}.victor-message-assistant a:hover{color:#9d1025}
.victor-message-user{align-self:flex-end;border-bottom-right-radius:5px;background:linear-gradient(135deg,#f32240,#d90b2b);color:#fff;box-shadow:0 5px 14px #d8143125}
.victor-message-typing{display:flex;gap:4px;align-items:center;min-width:48px}.victor-message-typing i{width:5px;height:5px;border-radius:50%;background:#aab1bb;animation:victor-typing .8s ease-in-out infinite alternate}.victor-message-typing i:nth-child(2){animation-delay:.15s}.victor-message-typing i:nth-child(3){animation-delay:.3s}
.victor-message-typing span{margin-left:5px;color:#758395;font-size:10px}
.victor-audio-activation{display:flex;align-items:center;justify-content:space-between;gap:8px;margin:0 12px 9px;padding:9px 10px;border:1px solid #cfe9d7;border-radius:11px;background:#f2faf4;color:#476353;font-size:10px;line-height:1.4}.victor-audio-activation[hidden]{display:none!important}.victor-audio-activation button{flex:none;padding:8px 11px;border:0;border-radius:9px;background:#178f58;color:#fff;font:700 10px "DM Sans",sans-serif;cursor:pointer;transition:transform .18s,background .18s}.victor-audio-activation button:hover{transform:translateY(-1px);background:#087547}
.victor-form{display:flex;align-items:center;gap:8px;margin:0 12px;padding:7px 7px 7px 13px;border:1px solid #e8e9ec;border-radius:13px;background:#fff;box-shadow:0 4px 12px #15223508;transition:border-color .18s,box-shadow .18s}.victor-form:focus-within{border-color:#e29aa5;box-shadow:0 0 0 3px #ed173411}.victor-form input{width:100%;min-width:0;border:0;outline:0;background:transparent;color:#26384d;font:12px "DM Sans",sans-serif}.victor-form input::placeholder{color:#9ba4af}.victor-form button{display:grid;width:35px;height:35px;flex:none;place-items:center;border:0;border-radius:10px;background:#e51b35;color:#fff;cursor:pointer;box-shadow:0 5px 12px #d8143130;transition:transform .18s,background .18s}.victor-form button:hover{transform:translateY(-2px);background:#c90d2b}.victor-form button:disabled{cursor:wait;opacity:.58;transform:none}.victor-form svg{width:17px;height:17px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.victor-launcher{display:none;align-items:center;gap:9px;padding:10px 15px 10px 10px;border:0;border-radius:999px;background:linear-gradient(135deg,#f32240,#d20d2f);color:#fff;font:700 12px "DM Sans",sans-serif;box-shadow:0 9px 26px #86122945;cursor:pointer;transition:transform .2s,box-shadow .2s}.victor-launcher:hover{transform:translateY(-3px);box-shadow:0 13px 30px #86122955}.victor-launcher-icon{width:34px;height:34px;border-color:#ffffffaa;background:#e8f7ed;box-shadow:0 3px 9px #061d1238}.victor-launcher-dot{width:7px;height:7px;border-radius:50%;background:#9cffcb;box-shadow:0 0 0 3px #9cffcb35}
.victor-chat[data-open="false"] .victor-panel{display:none}.victor-chat[data-open="false"] .victor-launcher{display:flex}
.victor-sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@keyframes victor-panel-in{from{opacity:0;transform:translateY(12px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}@keyframes victor-message-in{from{opacity:0;transform:translateY(5px)}to{opacity:1;transform:translateY(0)}}@keyframes victor-typing{to{transform:translateY(-4px);opacity:.55}}
@media(max-width:600px){.victor-chat{right:10px;bottom:10px}.victor-panel{width:calc(100vw - 20px);height:min(590px,calc(100dvh - 20px));min-height:min(420px,calc(100dvh - 20px));border-radius:17px}.victor-header{min-height:68px;padding:11px}.victor-messages{padding:13px 11px 8px}}
@media(prefers-reduced-motion:reduce){.victor-panel,.victor-message,.victor-message-typing i{animation:none}.victor-launcher,.victor-close,.victor-sound,.victor-form button{transition:none}}
